Our stay at Ela Excellence was exceptional from the very first day. What truly made the experience special was the outstanding assistance from Mehtap. She went above and beyond throughout our stay and quickly became more than just a staff member—she became a friend to our child. Her communication, attention to detail, and genuine care were remarkable. She consistently checked on us in a way that never felt intrusive, but instead showed sincere attention and professionalism, which made a huge difference to our experience. The quality of service throughout the resort was outstanding. Every member of the staff greeted us with a smile and was always willing to help. The level of hospitality, friendliness, and professionalism was evident everywhere we went. Our children absolutely loved every aspect of the resort. The swimming pools, kids club, restaurants, and snack stations were all fantastic, and the fact that these amenities were included in the reservation made the experience even more valuable. From morning until night, there were engaging activities designed for children, ensuring they were constantly entertained, active, and happy. Ela Excellence is truly a family and kids-friendly resort. The attention given to families, the variety of activities, and the overall atmosphere make it a perfect destination for parents who want both relaxation and quality time with their children. We also appreciated the hotel application, which made ordering services, making reservations, and communicating with the hotel extremely convenient and efficient. It significantly enhanced the guest experience and reflected the resort's commitment to quality and innovation. The communication, attention, service quality, and overall guest experience exceeded our expectations. Our children became very attached to Ela Excellence and were genuinely sad to leave. That alone says everything about how memorable our stay was. Without a doubt, Ela Excellence is worth every penny. We created wonderful family memories here, and we are already looking forward to returning in the future.

Very nice resort, super green and with lovely visual landscaping, big pools and enough sunbeds, great kids club with many activities and kids areas in general, changing shows for kids and adults every evening during a week stay, great food quality, changing the daily offer and including a la carte restaurants as well, to which you can only reserve max 2 days plus current one in advance hence able to actually find a spot(!). Attentive staff, fast pool service and in general all services and ammenities of the resort very well maintained and prompt, the staff at reception speaking good english and at the restaurant understanding enough to have a pleasant experience. Clearly worth its value for money! Special thanks to Serhat, our assistant for his prompt support every time we had a request or question ( you get to download the app upon check in and are assigned a dedicated assistant to respond to your needs) the app has it all- map, entertainment schedule, reservations for a la carte restaurants etc. very pleased with the experience, where we visited with our 3 years old daughter.

The first great Turkish Hotel experience! It's the first hotel I strongly recommend!

We visited Ela Excellence Resort as a family of five, with our children aged 10, 7 and 1. We were also holidaying with our friends and their 5-year-old, so there were plenty of little ones to keep entertained. The resort was absolutely perfect for families and catered brilliantly for all ages. From the moment we arrived, Ela Excellence Resort Belek exceeded our expectations. The resort is absolutely beautiful, with immaculate grounds, luxurious facilities, and a welcoming atmosphere that makes you feel relaxed straight away. The food was amazing throughout our stay, with so much choice at every meal and something for everyone. We spent most evenings in the buffet restaurant and honestly couldn't fault it – the quality was fantastic and there was always plenty to choose from. We also visited the Mexican à la carte restaurant, La Salsa, one evening and it was a real highlight. The food was incredible, and the staff were absolutely brilliant. Everything was spot on and it ended up being one of our favourite meals of the holiday! The service throughout the resort was first class. Every member of staff we encountered was friendly, professional, and genuinely committed to ensuring guests had the best possible experience. We stayed in a Deluxe Family Room with Sea View. Our room was spacious, spotlessly clean, and very comfortable. The view from the balcony was amazing! The pools, beach, and entertainment were all fantastic. There were no sun bed wars, lots of sun loungers available daily, which was a real positive for us as we were a large group. What sets Ela Excellence apart is the attention to detail. Everything is thoughtfully organised, and the standard of care and hospitality is evident throughout the resort. We had an unforgettable holiday and would return without hesitation. Thank you to everyone at Ela Excellence Resort Belek for making our stay so special.