I spent a week here with a friend and her two children aged 10 and 7.The staff were welcoming and helpful.The rooms are spacious but in need of refurbishment,eg cracked tiles,ill fitting patio doors.The hotel was very clean.The food on all inclusive was fine- the breakfast and lunch offerings were,in my opinion,better than the dinner options.The red wine was not particularly good,which is disappointing in a Spanish hotel!Plenty of staff clearing tables.The hotel is in a good location in close proximity to Maspalomas Dunes.The main swimming pool is very noisy and busy, the children’s pool was quieter but I would imagine very busy at peak times.There are some quiet spots to be found around the grounds. All in all we had a pleasant holiday,and would give this 3.5 rating if possible.