Well as soon as we land at Las Palmas airport we know our holiday has started at the wonderful h10 Playa melonoras,from the moment you walk through the entrance you are greeted with such warmth from all the wonderful staff,l must mention the wonderful Kathleen lammich who really goes over and beyond to make your stay as comfortable as possible,she really is an asset to the hotel,as is Borja Garcia who works alongside Kathleen,the food in all restaurants is absolutely fantastic,we again had the chance to eat in gaudi again 10/10,we have been visiting this hotel for many years and can honestly say it’s the best,many of the staff have become real friends with us,I cannot mention everyone but from all departments keep up your hard work and see you all soon

This is our eighth visit and it’s as fantastic as the previous the staff through out the hotel ore brillliant nothing seems to much for them and all of them are so friendly. We won’t be hesitating to come back

Nice hotel but annoyed by roped off Prestige areas......is it really necessary? Be nice to be able to get a drink from the bar as people taking orders were quite few and far between....bit slow.

Excellent place . Possibly more couples this ton of year but some kids onsite . We took a 2 year old and did struggle with residence accepting his presents . However the staff were fantastic and welcomed the kids . Wonderful place to go . Would defiantly recommend the Privilege upgrade which we accident did die to a suite . Overall a wonderful place excellent food , relaxing , amazing staff some did get a little stressed at times but as you’d expect from anywhere you go to. A positive for this place was most people we spoke to have returned time and time again . A real lovely place and if you’re looking for a gem to enjoy I’d suggest this place . We had wine delivered on our first night to the room and chocolates every night delivered

All round excellent hotel and will definitely return. The hotel is beautiful and spotless clean in all areas, food is delicious and always plenty of choice. Hotel staff are friendly, helpful, really can't do enough for you. Full timetable of daily activities but no pressure to join in. Evening entertainment varied and all great, caters for all ages. No rush for sunbeds, relaxing and chilled. Amazing hotel and fabulous stay.