Located about 20 minutes away from the strip, beaches and attractions. Can be quite expensive if taking taxis. The hotel is okay. Standard inclusive only covers a few drinks. Once you leave the food court you aren’t allowed back until the next meal. This is inconvenient considering the money people spend to stay here. Our beds were without duvets too. The entertainment isn’t great either. Atmosphere is okay. The Starbucks in the hotel opens and shuts whenever they feel like it, not following the allocated schedule shown on the door. It’s clean. Service is okay. The people who stay aren’t very friendly and the lifeguard is a hypocrite. We were told to stop playing with a ball in the pool as it accidentally hit someone, we apologised but they were very a aggressive and rude. The lifeguard became hostile. Then 2 people came in with a ball and he said nothing to them. The lifeguard told us it’s a no ball pool for everyone. Which is not true at all. Me and my guests are disappointed in our stay here. We will not be back nor will we recommend for anyone.

We went for 10 days as a,family, with us in one room and two teenagers and our 20 year old in the room next door. A large grand entrance , with a fountain and marble floors, then rooms which lead off to the left and right, with huge plants 🪴 and sunny airy landings leading to each floor. The hotel is so clean, staff are friendly, helpful and professional. The restaurant, particularly the food selection snd quality was amazing, we had breakfast and dinner, and we looked forward to it each day. Poolside area was spacious, ample sun loungers and parasols. Pool activities on each day if uou wanted to take part, or you can go in the other pool which was cooler and quieter. An infant pool there aswell. A poolside bar where you can buy coffee, drinks, ice creams etc....if you're not on all inclusive, like us . Gym included in the price, Spa treatments available as extra . Entertainment each night in the main bar area ,but not too much, nice to sit and play a game of cards etc with kids in the evening. We hired a car from the airport which is 15 minutes drive away,but there are bus stops right out the front , with regular nice modern buses running to Los Christianos, las Gillates etc We will definitely be going back, had a lovely holiday. We loved it there 🌊⛱️🌞

We have just returned from a short 5 days break staying Monday to Friday. We did not arrive till late around 10pm on the Monday night so we pretty much missed our first whole day despite this when we checked out at 12 noon on the Friday we were very disappointed to have our all inclusive bands cut off as they had ran out! Considering we did not use anything on the first day. We were leaving for the airport until after 6pm on the evening. This is also not advertised! The hotel over all was clean but very dated. Food was basic all inclusive (we ate out a few nights at local restaurants so this didn't bother us) The hotel lets you hire bali beds 20 euros per day just for the bed. This makes your day a little bit more relaxing. We felt the entertainment was poor during the day for adults. Water polo etc was all children playing so we didnt bother taken part. The adults and children entertainment should be separate. We also found the staff were very over worked as they were under staffed maybe this was because its not peak season. What we did struggle with there was no atmosphere around the pool - no back ground music etc this would make a massive difference. The location for us was ideal as it was less than 10 mins in a taxi from the airport costing less than 20 euros. Short taxi ride to some lovely shops and bars (5 euros) you can also get the bus into Los Christianos for cheap too. Would I return? If it was a cheap few days break as adults but wouldn't bring my family as they would be board. Along with this there was a very serious accident that myself and a lot of other guest had to witness and not once did any of the staff ask if anyone was ok. This was really disappointing all they were interested in was seeing what had happened. Cheap and cheerful - nothing more.

Location is good but that’s about it!! Only 1 outdoor bar throughout day with 1 member of staff so was always a que! Was same in the evening! Food was same every night and not that great. In our room we had wood turmites, and they only clean every 2 days . They need more staff and place needs renovating. Couldn’t fault the staff