The hotel itself looks lovely. Rooms are spacious, clean, towels and bedding changed when requested. Lovely outdoor and indoor pools. Very helpful and friendly staff . Now the not so good- our toilet would not flush and water in it was running constantly. We reported it , the maintenance man came up, said fixed, but it happened again the following day, and a third time. It was just a quick fix not a repair job. On the day we were leaving it happened again but we left it. Aircon, after running for a while, I heard a dripping sound coming from the bathroom ceiling. Reported it to reception, they said " oh yes that's the air conditioning " said they'd fix it. But it happened again. So we stopped using it. We were on a b&b basis. Appeared to be a lot of choice, especially if you like broccoli and sprouts for breakfast. Lots of different breads, pastries and fresh fruit. Eggs, fried, scrambled, hard boiled or omelette. If you want it hot, have an omelette as its cooked to order. Buy generally the rest of the hot food is not, it's only just warm including baked beans, pre cooked fried eggs, sausages (not english) etc : The hotel has 7 floor's and 1 usable small lift. Towels and safe key can be hired from reception. 10 euros per towel 5 euros foe a key, which is refunded on handing them back on departure. Would we stay there again? Maybe, if the toilets , aircon are fixed and the hot food gets hotter. One more point they have some evening entertainment , it was early season, we didn't see much and very small audiences. About 6 people at the most.

I had a great holiday at this hotel and would recommend it but I didn’t either day I checked out. The hotel was fully booked so I could not pay to keep my room until later. I had a late 11 pm flight and no room was available to have a shower. I was directed to a very basic bathroom on the roof to freshen up. There was no shower curtain and the floor was completely flooded. There was nowhere to hang clean clothes or handbag. I challenge the hotel management to try and use this unsuitable facility in an otherwise excellent hotel. It was frequently hard to get service at the bar and after waiting for a long time we gave up and went next door to the supermarket for a drink and snack. The bar was great when you can find a waiter.

We love this hotel. It was our 3rd time visiting. So relieved to get back to it after our disastrous stay at the Palm Beach Hotel in Tenerife last October. All the staff here are amazing. They go out of their way to help you. The staff cleaning the rooms do an excellent job. They are done daily and towels changed every day. The walk in shower is a real treat. You can hire beach towels for €10 for your stay and chage them as often as you want. Safe key is €5 deposit. All the deposits are returned at the end of your stay. Lovely big room with a fridge and kettle. So close to everything too.

Disappointing Stay – Not What We Expected From a 4-Star Hotel We stayed in Room 208 and unfortunately our experience did not match the standard we expected from a 4-star hotel. The bathroom door did not close properly, there was no running water from the kitchen tap area, and no milk was provided with the tea and coffee facilities. We were also surprised to find that refills for tea and coffee had to be paid for. Only one lift was working during our stay, which caused inconvenience and delays. Another disappointment was that the hotel advertised breakfast on an outdoor terrace, but this was not available, so guests had to eat inside a hot and stuffy dining room instead. The biggest letdown was the balcony view. Rather than a pleasant outlook, our balcony directly faced an apartment block with washing hanging out to dry, which was not what we expected based on the hotel's presentation and advertising. While the staff were generally pleasant, the overall experience fell short of the quality and facilities we were expecting. For these reasons, we do not feel the hotel lived up to its 4-star rating. Rating: 2/5

Lovely welcome from reception and 5euros for key safe which you get back when you leave. Pool rooms with pool view very spacious and had every thing you need kettle,cups,small fridge, hairdryer extra pillows in wardrobe. Didnt have to pay for aircorn. Rooms cleaned every day and clean towels. Bedding twice a week. Had no problem with sun beds. Lovely indoor swim in indoor pool. Spent a lot of time up on roof top with jacuzzi pool. Hisband had a back,neck and shoulder massage. We saw entertainment three times including Spanish dancers. We went half board. Plenty of choice of breakfast. Evening meals I food Lovely but we ate out most nights.Bar food was lovely. Lift at back of hotel a bonus up to town. We were happy from start to finish. Would definitely be back.